Free shipping on orders over $99 · Worldwide tracked delivery
Free shipping on orders over $99 · Worldwide tracked delivery
Last updated: October 2026
How returns, replacements and refunds work for made-to-order custom apparel.
Every custom item is printed after you order it, which is why personalized products cannot be returned for a change of mind. If something is wrong with the print, the garment or the sizes you received, contact us and we will fix it.
Email [email protected] within 30 days of delivery with your order number and photos of the issue. We will review the problem and arrange a replacement or refund where the fault is ours.
Sizes are shown on each product page. If you are unsure before ordering, email us with your measurements and we will help you choose. Made-to-order items cannot be exchanged for a different size unless the item is faulty.
Orders can be changed or cancelled before they enter production. Contact us as soon as possible with your order number: once printing has started the order can no longer be edited.
Approved refunds are returned to the original payment method. Your bank or payment provider may take several business days to show the credit.
Do not send an item back before contacting us. We will confirm the correct process for your order so the return is not lost in transit.
Questions? [email protected]
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