Privacy Policy

Who we are

CustomTshirt sells custom printed apparel. This policy explains what personal data we collect, why we collect it and how you can contact us about it.

Information we collect

We only collect what we need to process an order and respond to enquiries.

• Contact details you provide, such as name, email address and shipping address
• Order details, including products, sizes, quantities and artwork files sent for printing
• Payment information handled by our payment provider; we do not store full card numbers
• Technical data such as browser type, device type and pages visited when analytics is enabled

How we use your information

Your data is used to process and deliver orders, answer support requests, prevent fraud and improve the shop. If you opt in to the newsletter, we use your email address to send updates and offers, and you can opt out at any time.

Who we share data with

We share only what is necessary with the suppliers that fulfil an order: the printing partner that produces the item, the carrier that delivers it, the payment provider that processes payment and analytics providers that help us measure site performance. We do not sell personal data.

Retention and your rights

Order records are kept as long as required for accounting, tax and support purposes. You can request access, correction or deletion of your personal data by emailing [email protected]. Where consent is the basis for processing, you can withdraw it at any time.

Cookies

The site uses the cookies required to keep the cart and session working, plus optional analytics cookies where enabled. You can block or delete cookies in your browser settings; blocking essential cookies may affect the cart and checkout.

Changes to this policy

We may update this policy as the service changes. The date at the top of this page shows when it was last revised.